Student Complaint Procedure
A student complaint is defined as any dissatisfaction occurring as the result of a student’s belief that any academic or non-academic situation affects the student unjustly or inequitably. If you have a complaint against a Limestone University student, faculty, staff, or administrator for sexual harassment, discrimination, or assault, and/or domestic violence, dating violence, or stalking you should contact the Title IX Coordinator or one of the Designated Deputy Coordinators. (Title IX)
The student has the right to raise a complaint and to have that complaint considered with courtesy and objectivity, in a timely fashion, and without fear of prejudicial treatment. The following procedures are applicable for a student with a complaint.
- The student should first discuss the matter with the person or persons directly involved, in an attempt to resolve the complaint through informal discussion. The student should make his/her advisor aware of the situation if the advisor is not directly involved.
- If there is no resolution, the student should discuss the matter with the appropriate first level supervisor or administrator both verbally and in writing. The written statement should include a narrative of the situation and the individual with whom the discussion took place. If no resolution is reached, the student may then present a written complaint to the appropriate vice president.
- If reconciliation has not been achieved, the student may then schedule an appointment with the Provost, after submitting a written complaint to him/her.
- If after meeting with the Provost, the complaint is not reconciled, then the student may schedule an appointment with the President of the University.
For student complaints concerning grades or academic integrity, please refer to the Appendix B – pg. 44 and Appendix C – pg. 47.